Effective Date: October 24, 2025
This Privacy Policy describes how Art’s Cleaning Services (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, contact us, or use any of our cleaning and related services (collectively, the “Service”).
By using our website or submitting information to us, you agree to this Privacy Policy.
1. Information We Collect
a) Personal Information
We may collect information that identifies you directly or indirectly, including:
- Full name
- Email address
- Phone number
- Address, city, state, ZIP/postal code
- Service details (cleaning type, property size, preferences)
- Communication history (calls, emails, texts, forms)
b) Automatically Collected Data
We automatically collect certain information through cookies, pixels, and analytics tools:
- IP address, device ID, browser type, operating system
- Time and pages visited, referring URLs, session duration
- Interaction data from ads or referral links
c) Cookies & Tracking Technologies
We use cookies and similar tools for:
- Website functionality and user experience
- Remembering preferences and form data
- Analytics and performance measurement
- Security and fraud prevention
You can disable cookies in your browser settings, but some features may not work properly.
2. How We Use Your Information
We process personal information to:
- Provide, schedule, and confirm cleaning services
- Communicate with you about appointments, estimates, or changes
- Send transactional and service-related updates
- Improve our website and service performance
- Detect and prevent spam, fraud, or abuse
- Comply with applicable legal obligations
We may also use anonymized or aggregated data for statistical and marketing purposes.
3. SMS/Text Messaging Terms (TCPA Compliance)
By providing your mobile number, you agree to receive SMS/text messages from Art’s Cleaning Services for scheduling, confirmations, reminders, and limited promotional offers.
Message and data rates may apply. Message frequency varies. Consent is not required to purchase or receive services.
You may opt-out at any time:
- Reply STOP to cancel future texts.
- Reply HELP for assistance or more information.
- We will confirm your opt-out by text.
- After unsubscribing, you may re-opt in by providing consent again.
Carriers are not liable for delayed or undelivered messages.
Privacy Assurance: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Message originator opt-in data and consent are not shared with third parties, except with providers necessary to deliver the messages (e.g., SMS platforms and carriers).
4. Data Sharing and Third Parties
We do not sell, rent, or trade personal data. We may share data only as necessary with:
- Service providers/subcontractors who perform business functions (hosting, CRM, scheduling, analytics, SMS delivery)
- Legal authorities when required by law or to protect our rights
- Business transfers if we merge, sell, or reorganize our business (your data remains protected under this Policy)
All third parties must adhere to strict confidentiality and data protection requirements.
5. Data Retention
We keep your personal data only as long as needed to provide our services, comply with law, resolve disputes, and maintain records. When no longer necessary, data is securely deleted or anonymized.
6. Data Security
We use SSL encryption, secure networks, and access controls to protect your data. While no method is 100% secure, we follow industry best practices to minimize risk.
7. International Data Transfers
If you access the site from outside the U.S., your data may be processed in the United States. By using our Service, you consent to this transfer under safeguards consistent with applicable privacy laws.
8. Analytics and Advertising
We may use tools like Google Analytics to track and improve user experience.
You can opt out of Google Analytics by installing the Google Opt-Out Browser Add-On.
For details, visit Google Privacy & Terms.
We may also use remarketing technologies (e.g., Facebook Pixel, Google Ads) to deliver relevant ads. You can adjust ad settings on those platforms.
9. Your Privacy Rights (GDPR/CCPA Compliance)
Depending on your location, you may have the right to:
- Request a copy of your data
- Request correction or deletion
- Object to processing or withdraw consent
- Request transfer of your data
To exercise these rights, email us at artscleaningservices@gmail.com.
We may need to verify your identity before completing your request.
10. Children’s Privacy
Our Service is not directed toward individuals under 18.
We do not knowingly collect data from minors. If we learn that a minor has provided personal data, we will delete it promptly.
11. Third-Party Links
Our website may contain links to external sites. We are not responsible for their content, policies, or practices. Please review their privacy policies before sharing any information.
12. Policy Updates
We may update this Privacy Policy periodically.
Changes will be posted on this page with a new “Effective Date.”
Your continued use of the Service after changes means you accept the updated version.
13. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact us:
artscleaningservices@gmail.com
www.artshomeclean.com